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People Say

The course was very interesting and learning the skill set in the classroom to apply in real life situations is invaluable. It’s definitely about taking what you learn and using it on a daily basis. I will miss coming to class.

-- Anonymous Student Evaluation

Working with Margaret helped me understand that conflict does not automatically have to mean confrontation. Now I know how to seek solutions that benefit both parties. The skills I learned from Margaret have helped me respond to conflict creatively and effectively, finding unexpected resolutions that are almost always an improvement over win-lose conflict negotiation.

-- Anneliese Davis,
Senior Non-Profit Executive