The most persuasive people listen more than they talk, and when they do talk, they ask more than they tell.
People Say
Working with Margaret helped me understand that conflict does not automatically have to mean confrontation. Now I know how to seek solutions that benefit both parties. The skills I learned from Margaret have helped me respond to conflict creatively and effectively, finding unexpected resolutions that are almost always an improvement over win-lose conflict negotiation.
-- Anneliese Davis, Senior Non-Profit Executive
Margaret does a great job teaching skills that will enhance your professional developmentāskills I never learned that would have helped me to get along better with both my superiors and staff throughout my practicing attorney years. With those skills, I most likely would haveā¦been saved from much grief all along the way.