Persuasion pervades all forms of business interaction, whether dealing with coworkers or customers, subordinates or bosses, internal departments or outside suppliers. The question is not whether your employees advocate for their interests, but how. How do your people go about getting what they need from others? Are some of them steamrollers, others doormats? Are they too regimented or too haphazard? How do their efforts affect morale - their own and others’? When employees learn to get more from other people - in ways that strengthen relations rather than burning bridges - the whole group benefits. Anderson
Persuasion Training |
to consensus
to collaboration